Shipping policy
At TrendTechHub, we work with trusted suppliers to bring you quality electronics and accessories at fair prices. Because of this, most orders ship directly from our international fulfillment partners. Here's what to expect.
Processing Time
Orders are processed within 1–3 business days after payment is confirmed. During high-demand periods (holidays, promotions), processing may take up to 5 business days. You'll receive a confirmation email once your order has been processed and shipped.
Shipping Times
Since many of our products ship internationally, delivery times vary by destination:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–15 business days |
| Canada | 7–15 business days |
| United Kingdom | 8–18 business days |
| Europe (EU) | 8–18 business days |
| Australia / New Zealand | 10–20 business days |
| Rest of world | 10–25 business days |
These are estimates, not guarantees. Delivery times can be affected by customs processing, local courier delays, weather, or high shipping volume during peak seasons.
Shipping Costs
Shipping costs are calculated at checkout based on your order size, weight, and destination. We occasionally offer free shipping promotions — any active offers will be clearly displayed at checkout or on our homepage.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Please allow 2–5 business days for tracking information to update, as this depends on the courier picking up the package from our fulfillment center.
You can track your order at any time using the link provided in your shipping confirmation email.
Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are not included in your order total and are the responsibility of the customer. We're unable to predict what these fees may be, as they vary by country and order value — we recommend checking with your local customs office if you have questions before ordering.
Multiple Items, Multiple Packages
If you order multiple items, they may ship separately from different fulfillment centers and arrive at different times. This is normal and doesn't mean part of your order is lost — if one item arrives well before another, the rest is still on its way.
Delayed or Missing Orders
If your order hasn't arrived within the estimated delivery window, please:
- Check your tracking link for the latest status.
- Confirm your shipping address was entered correctly at checkout.
- Allow a few extra business days, as international shipping estimates can shift.
If it's been longer than the maximum estimated delivery time and you still haven't received your order, contact us at ahmadkfia04@icloud.com and we'll look into it for you.
Incorrect Shipping Information
Please double-check your shipping address before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error immediately after placing your order, contact us right away — we'll do our best to update it before it ships, but we can't guarantee changes once an order has been processed.
Questions
If you have any questions about your order or this policy, reach out to us at ahmadkfia04@icloud.com and we'll be happy to help.